Company FAQ

 

FAQ Question:

FAQ Answer is:

Due to the overwhelming number of requests we receive, we are not able to address such requests individually.  However, online resources such as our annual report, individual brand pages and responsibility section of our website may provide you with the information you need.

FAQ Question: Can I use trademark items such as the company logo or brand images?

FAQ Answer is:
L Brands (Victoria's Secret, Bath & Body Works, PINK, Henri Bendel and La Senza) does not authorize the use of its trademarks, logos, company names or images by other parties in marketing, promotional or advertising materials as their use creates the perception that L Brands (Victoria's Secret, Bath & Body Works, PINK, Henri Bendel and La Senza) endorses or sponsors the product, service or promotion. 

FAQ Question: Does L Brands have policies regarding suppliers and subcontractors?

FAQ Answer is:

Yes. We require our suppliers to comply with all applicable laws, regulations and industry standards. L Brands maintains a policy called "What We Stand For," which is designed to ensure that our business partners operate ethically and that our merchandise is produced under appropriate conditions in the United States and around the world. We will not do business with individuals or suppliers that do not meet our standards. We expect our suppliers to promote an environment of dignity, respect and opportunity; provide safe and healthy working conditions; offer fair compensation through wages and other benefits; hire workers of legal age, who accept employment on a voluntary basis; and maintain reasonable working hours. Finally, we require that all suppliers be particularly vigilant about compliance with country of origin and other requirements of the United States Customs Service and related agencies, and with similar requirements of other applicable jurisdictions.

FAQ Question: Does the company still own Express and The Limited?

FAQ Answer is:

L Brands completed the sale of the majority interest in Express and Limited Stores in 2007.

FAQ Question: How can I buy tickets to the Victoria's Secret Fashion Show?

FAQ Answer is:

Unfortunately, no - Victoria’s Secret does not sell tickets to our annual, invitation-only Victoria’s Secret Fashion Show and does not authorize any third-party agent to sell tickets on our behalf. Counterfeit tickets will not be honored at the event. 

FAQ Question: How can I open a franchise or establish a business partnership with one of your brands?

FAQ Answer is:

In the U.S., Canada, U.K. and China, all of our brands are owned and operated by L Brands and therefore are not franchise operations. Throughout the rest of the world, we currently work with a small number of international partners to deliver our Victoria's Secret, Bath & Body Works and La Senza brands to customers. We are not entertaining requests for new partners, distributors or licensees. 

FAQ Question: How can I reduce my Victoria's Secret mailings and/or emails?

FAQ Answer is:

If you would like to change your address or reduce your Victoria's Secret mailings or e-mails, please visit the customer service section of www.victoriassecret.com

FAQ Question: How can I submit a product idea or proposal?

FAQ Answer is:

L Brands (Victoria's Secret, Bath & Body Works, PINK, Henri Bendel and La Senza) appreciates and values our customers' input and we welcome comments regarding our products and service.  However, neither L Brands (Victoria's Secret, Bath & Body Works, PINK, Henri Bendel and La Senza) nor any of its employees accept or consider unsolicited ideas for new or improved products, materials, advertisements, marketing campaigns, promotions or product names ("Submissions"). Read complete policy.

FAQ Question: I'm interested in modeling for one of your brands. How can I submit my portfolio?

FAQ Answer is:
We appreciate your interest in our brands. Due to the volume of such inquiries that we receive on a daily basis, our policy is to only accept submissions regarding modeling engagements through the leading modeling agencies or other established business relationships. 

FAQ Question: When was the company founded?

FAQ Answer is:

The company's founder, chairman and CEO, Leslie H. Wexner opened the first store (The Limited) in 1963 at the Kingsdale Shopping Center in Columbus, Ohio. The company began trading over-the-counter in 1969 and was listed on the New York Stock Exchange in 1982. Today L Brands operates more than 3,000 specialty stores in the U.S., Canada and U.K. and reported sales of $12.7 billion in 2015.

FAQ Question: Where are the headquarters of L Brands?

FAQ Answer is:

L Brands world headquarters are located in Columbus, Ohio. We also have offices in New York and Kettering, Ohio.

L Brands, Inc. 
Three Limited Parkway 
Columbus, Ohio 43230 
614-415-7000 
www.lb.com

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