At L Brands, our purpose goes beyond selling product. It’s also about fostering a safe, welcoming and empowering workplace for our thousands of associates around the globe and truly making a difference in our communities. We are guided in our work and interactions with others by four core principles – our values which have been at the heart of everything we do since our start in 1963. They are:
The customer rules!
Everything we do must begin and end with an insatiable drive to anticipate and fulfill our customers’ desires.
Passion leads to success.
We pursue excellence because we are emotionally, intellectually and spiritually engaged in our work ... and that makes our talent formidable and our results extraordinary.
Inclusion makes us stronger.
We cherish our diversity, because embracing others’ thoughts, experiences, hopes and dreams makes our own more complete and connects us to our customers. Read more about Inclusion at L Brands.
It matters how we play the game.
Doing what is right means following our beliefs – and the rules – when no one is watching. Winning means nothing unless how we get there is fair, collaborative, rooted in our values and contributes to the greater good.
Our values are at the heart of everything we do. They are the foundation for our unique mindset at L Brands that guides our behaviors and determines our results. They’re a connection to our history and a guide for our future. And they’re the measure of success for how we do things today.