General Information

Associate Development

At L Brands, we invest in our associates. We provide learning opportunities and challenging work experiences within world class brands.  Regardless of where associates work within the company - stores, home office, distribution facilities or the customer care center - we are committed to enhancing and growing their career experience.

Performance Review Process

Associates and their managers participate in a process to align on goals, share ongoing feedback and coaching, and measure performance each year. Associates are encouraged to work with their manager and HR partner to create an individual development plan that helps them expand and enhance their knowledge, skills and abilities.

Associate Opinion Survey

Our annual associate opinion survey enables us to gather anonymous feedback about key factors related to engagement and associate interactions with leaders and other team members. With results in hand, leaders to actionable ways they can make their teams and our company better through their behavior and leadership.

HR Direct — Single Information Resource for Benefits and Pay

United States: 1.866.473.4728

Canada: 1.855.770.8707

United Kingdom: Contact your local HR partner for support

HR Access — Employee Self-Service

Enroll in benefits (web only). Reference, update and access all of your personal and benefits information including home address, tax withholdings, paid time off (PTO), add/update life insurance beneficiaries and more.  

Employment Verification

The Work Number: www.theworknumber.com

1.800.996.7566

1.800.367.5690 (outside verifiers)