General Information

HR Direct


HR Direct is the single resource for all your L Brands benefits and payroll information. HR Direct representatives will assist you Monday through Friday between 9:00 a.m. and 8:00 p.m. ET.


HR Access - Employee Self Service

Enroll in health and welfare benefits (web only). Reference, update and access all of your personal and benefits information. Employee Self-Service (ESS) through HR Access enables you to manage your personal information changes, everything from home address to benefits information and tax withholdings to reporting Paid Time Off (PTO). ESS increases the accuracy and integrity of your information because you make the changes either online or over the telephone using HR Direct’s interactive voice response system (IVR).

HR Access

1.866.473.4728 (HR Direct)